Privacy Policy

Last updated: June 1, 2025

1 Who We Are

G.R. Enterprise ("we", "us", "our") is a registered export business based at N.S. Road, Reliance Building, Jaigaon, West Bengal, 716382, India (GST: 19TKAPS1624D1ZW). We operate the website grentreprise.com and sell dry fruits, spices, and coffee products domestically and internationally.

2 Information We Collect

When you use our website or contact us, we may collect:

Personal identification information: name, email address, phone number, billing and shipping address.
Transaction data: details of products purchased, order amounts, and payment references.
Communication data: messages sent via email, WhatsApp, or our contact form.
Usage data: IP address, browser type, pages visited, and time spent on our website (collected automatically via Wix analytics).

3 How We Use Your Information

We use your personal data to:

Process and fulfil your orders and issue invoices.
Communicate with you regarding your order status, shipping, or enquiries.
Send newsletters or promotional offers, only if you have subscribed.
Comply with legal and regulatory obligations under Indian law.
Improve our website and customer experience.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4 Data Sharing

We may share your data with:

Shipping and logistics partners, solely for the purpose of delivering your order.
Payment processors, to securely handle transactions.
Legal authorities, if required by law or court order.

5 Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law (typically 7 years for financial records under Indian GST regulations).

6 Your Rights

Depending on your country of residence, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time by contacting us at gr.entreprise.export@gmail.com.

7 Cookies

Our website uses cookies through the Wix platform to ensure basic functionality and to analyse traffic. You may configure your browser to refuse cookies, though this may affect your browsing experience.

8 Contact

For any privacy-related enquiries, please contact us at: gr.entreprise.export@gmail.com | +91 9933648794